Return Policy
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1. Return Eligibility
- Returns are accepted within 15 days of the order date.
- Products must be received in their original condition, undamaged, and unopened.
- Returns are only eligible for damaged or incomplete products.
2. Return Process
- To initiate a return, please contact us at [Email address] or through the contact form on our website.
- Provide clear evidence of the damage or incompleteness of the product.
- We will review your request and provide further instructions.
3. Return Shipping
- You are responsible for the cost of return shipping.
- Please ensure the product is securely packaged to prevent damage during transit.
- Ship the product to the return address provided in your confirmation email.
4. Refunds and Exchanges
- Upon receipt of the returned product, we will inspect it for eligibility.
- If the return is approved, we will process a refund to your original payment method.
- For damaged or incomplete products, we may offer a replacement or exchange.
5. Exceptions
- Custom orders or personalized items are generally not eligible for return.
- Certain products may have specific return restrictions. Please refer to the product description for details.
Please note:
- Returns may take up to 30 days to process.
- Shipping and handling charges are generally non-refundable.
If you have any questions about our return policy, please contact us at info@techtradersglobal.com